Terms & Conditions

  • basis of sale
    (a) Packaging Environmental Limited ("the Company") shall sell and the person who accepts the Company's quotation or who places an order accepted by the Company ("the Customer") shall purchase goods supplied by the Company subject in either case to these conditions which shall govern the contract to the exclusion of all other terms, conditions and warranties whatsoever (including any which are implied by statute or common law and any which may appear in the Customers order) unless any of the same are specifically agreed in writing by a director of the Company. (b) No variation to these conditions shall be binding unless agreed in writing by a director of the Company. (c) The Company's employees or agents are not authorized to make any representations as to the description, quality or fitness for any particular purpose of any goods supplied by the Company. If a representation is made or an opinion expressed that materially affects the Customer's decision to place an order, the Customer should ensure that such details be confirmed in writing of a letter by a director of the Company so as to form part of the contract; no liability can otherwise be accepted. (d) Any typographical, clerical or other error or omission in any sales literature, quotation price list, acceptance of order invoice or other document or information issued by the Company shall be subject to correction without liability on the part of the Company. (e) Whilst the Company takes every precaution in the preparation of its catalogues and other literature, these documents are for the Customer's general guidance only and the particulars contained therein shall not constitute representations by the Company and the Company shall not be bound thereby.
  • delivery
    (a) Goods to be delivered to the Customer shall be delivered by one or more consignments, as may be agreed between the parties. Where goods are to be supplied by more than one consignment, then each consignment shall be deemed to constitute a separate contract. (b) Each consignment must be inspected in the presence of the Company's delivery agent. (c) Risk in the goods supplied shall pass to the Customer when the goods are delivered to or collected by the Customer or its agents. (d) Notwithstanding clause 2 (a) above, where the Company supplies special printed stock and has specified a last delivery date in its quotation, the Company reserves the right to deliver all such stock covered in the quotation by the last delivery date. Where no last delivery date has been so specified, then the Company shall be entitled to deliver the special printed stock covered by its quotation within a reasonable period. (e) Any dates quoted for the delivery of goods are approximate only and the Company shall not be liable for any delay in delivery of the goods howsoever caused. Time of delivery shall not be of the essence unless previously agreed by a director of the Company in writing. The goods may be delivered by the Company in advance of the quoted delivery date upon giving reasonable notice to the Customer. (f) Single consignments containing multiple boxes or items can be delivered separately as our courier can sometimes split deliveries of single consignments.
  • returns
    (a) Goods can be returned up to a maximum of 14 working days after their delivery. (b) Goods can only be returned if the case(s) to be returned is in the same condition as it was delivered and unopened. (c) Returned goods are subject to a £30.00 + VAT collection charge. (d) The collection fee of £30.00 +VAT will be charged if a collection is attempted and the goods are not ready or unable to be collected. (e) If goods are delivered damaged then they will be collected, replaced or refunded in full.
  • prices
    (a) Subject to sub-clause 4 (b) below, the price of the goods shall be the Company's quoted price or when no price has been quoted (or a quoted price is no longer valid) the price listed in the Company's relevant price list current at the date of the invoice (b) The price of the goods shall be subject to alteration by the Company at any time before delivery for reasons including, but not limited to, alterations arising from any increase in the costs of the Company which is due to any factor beyond its control such as, without limitation, any foreign exchange fluctuation, alternation of duties, increase in the costs of labour, materials or other costs of manufacture or other overheads, any change in delivery, dates, quantities or specifications for any goods which is requested by the Customer or the failure of the Customer to give the Company adequate information or instructions. (c) The price is exclusive of any applicable Value Added Tax, which the Customer shall be additionally liable to pay to the Company. (d) Deliveries exceeding the Company's minimum order delivery requirement from time to time are made free of charge to mainland U.K. addresses. For all other deliveries, the cost of carriage will be charged in addition to the price charged in accordance with these conditions.
  • payment
    (a) The Customer shall pay the price of the goods within the payment terms as specified on the Company's invoice notwithstanding that delivery may not have taken place and the property in the goods has not passed to the Customer. Time for payment of the price shall be of the essence of the contract. (b) If payment of the price or any part thereof is not made by the due date, the Company shall be entitled without notice: (i) to charge interest both before and after any judgment on the outstanding amount at the rate of 2% per annum above the Abbey National plc Base Rate accruing daily. (ii) appropriate any payment made by the Customer to such goods and/or services supplied under any contract between the Customer and the Company as the Company may think fit (notwithstanding any purported appropriation by the Customer); and (iii) to cancel or suspend delivery of any goods ordered by the Customer which have not been delivered without incurring any liability to the Customers. (c) The Customer shall have no right of set-off in respect of any claims it may make against the Company. (d) Refused cheques are subject to administration charges.
  • reservation of title
    (a) Notwithstanding delivery and the passing of risk, the property in all the goods delivered by the Company to the Customer shall remain vested in the Company until unconditional payment in full is received and cleared through the Company's bank account not only for the goods but also for goods and/or services comprised in any other contracts between the Company and the Customer which have been delivered and/or performed but remain unpaid. (b) Until payment due from the Customer under all contracts between the Customer and the Company has been so received in full: (i) the Customer shall hold the goods upon trust for the Company; (ii) the Customer shall at all times keep the goods comprehensively insured against normal perils and damage; (iii) the Customer shall subrogate to the Company any rights it may or will have in respect of insurance monies recoverable from the goods; (iv) the Customer shall hold the goods as bailee in a fiduciary capacity for the Company and it shall be the responsibility of the Customer to keep the goods in good condition at its own expense; (v) the goods shall be held separately from any other assets and be identified as the property of the Company; and (vi) The Customer shall permit any officer, employee, representative or agent of the Company to enter with or without vehicles onto the Customer's premises or another site where the goods are located and to repossess the goods.
  • termination
    (a) In the event of: (i) entry by the Customer into a deed of arrangement; (ii) the failure by the Customer to comply with any statutory demand served on it under the Insolvency Act 1986; (iii) the making of voluntary arrangement between the Customer and its creditors under the Insolvency Act 1986; (iv) the obtaining of any judgment against the Customer, or the levying of distress of execution on any premises owned or occupied by the Customer; (v) the appointment of a receiver or an administrative receiver (whether by the court or out of court) in relation to the whole or any part of the Customers property; (vi) the presentation of a petition for the winding-up of the Customer or for the making of an Administrative Order; or (vii) the commission by the Customer of any breach of these conditions or any other term of the contract for the provision of goods or services, the Company may forthwith without notice terminate the contract without liability to the Customer. b) Any such termination (howsoever occasioned) shall not affect any accrued rights or liabilities of the Company and in particular, the Company's right to be paid for goods delivered or services performed prior to such termination and to damages generally.
  • claims
    (a) Without prejudice to clause 9, the Customer shall have no claim for shortages or defects apparent on visual inspection of the goods unless: (i) the Customer has inspected the goods in the presence of the Company's delivery agent; and (ii) the Company receives a written claim from the Customer within three days of the date of delivery. (b) The Customer shall have no claim in respect of defects not apparent on visual inspection at the time of delivery unless a written claim is received by the Company within three days of the defect in the goods supplied first becoming apparent to the Customer and in any event no later than one month after the date of delivery of the goods to the Customer. (c) Subject to sub-clauses 8 (a) and (b) above, if any goods supplied to the Customer prove on inspection to be defective in material or manufacture the Company undertakes at its option to replace the same or to refund to the Customer the price of the goods and in no circumstances will liability exceed the cost of replacement or the price paid by the Customer for the goods. (d) Whereas: (i) the potential extent of the damage that might be caused or be alleged to be caused to the Customer is disproportionate to the amount that can reasonably be charged (and is charged) by the Company to the Customer; (ii) the Company is concerned to keep down the cost of advice or recommendations given to the Customer and this must necessarily involve limiting the liability of the Company for any loss or damage caused to the Customer. For the reasons set out above any advice or recommendation given by the Company or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the goods (including recommendations and training on good food hygiene practice) whether confirmed in writing or otherwise is followed or acted upon entirely at the Customer's own risk and accordingly subject to clause 8 (e) the Company shall not be liable for any such advice or recommendations. (e) Nothing in these terms shall limit or exclude liability for death or personal injury through negligence of the Company. (f) The Company shall not be liable for any consequential or indirect loss suffered by the Customer whether this arises from a breach of a duty in contract or in tort or in any other way including loss arising from the Company's negligence including without limitation loss of profit, loss of contracts or damage to property. (g) Nothing in these conditions shall affect the statutory rights of any person dealing with the Company as a consumer. (h) The Company reserves the right to cancel or vary any Contract in the event of its being unable for any reason to execute the whole or part of the order.
  • quantity variatios
    A shortage or surplus not exceeding 10% in the quantity of the order shall be deemed to be due execution of any such order and shall be allowed or charged for and paid pro-rata.

Bunzl UK Limited t/a Packaging Environmental Terms and Conditions of Sale

 

1)     Basis of Sale

a)     Bunzl UK Limited (“the Company”) shall sell and the person who accepts the Company’s quotation or who places an order accepted by the Company (“the Customer”) shall purchase goods supplied by the Company subject in either case to these conditions which shall govern the contract to the exclusion of all other terms, conditions and warranties whatsoever (including any which are implied by statute or common law and any which may appear in the Customers order) unless any of the same are specifically agreed in writing by a director of the Company.

b)     No variation to these conditions shall be binding unless agreed in writing by a director of the Company.

c)     The Company’s employees or agents are not authorised to make any representations as to the description, quality or fitness for any particular purpose of any goods supplied by the Company. If a representation is made or an opinion expressed which materially affects the Customer’s decision to place an order, the Customer should ensure that such details be confirmed in writing by a director of the Company so as to form part of the contract; no liability can otherwise be accepted.

d)     Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of order invoice or other document or information issued by the Company shall be subject to correction without liability on the part of the Company.

e)     Whilst the Company takes every precaution in the preparation of its catalogues and other literature, these documents are for the customer’s general guidance only and the particulars contained therein shall not constitute representations by the Company and the Company shall not be bound thereby.

 

2)     Delivery

a)     Goods to be delivered to the Customer shall be delivered by one or more consignments, as may be agreed between the parties. Where goods are to be supplied by more than one consignment, then each consignment shall be deemed to constitute a separate contract. 

b)     Each consignment must be inspected in the presence of the Company’s delivery agent.

c)     Risk in the good supplied shall pass to the Customer when the goods are delivered to or collected by the Customer or its agents.

d)     Notwithstanding clause 2 (a) above, where the Company supplies special printed stock and has specified a last delivery date in its quotation, the Company reserves the right to deliver all such stock covered in the quotation by the last delivery date. Where no last delivery date has been so specified, then the company shall be entitled to deliver the special printed stock covered by its quotation within a reasonable period.

e)     Any dates quoted for the delivery of goods are approximate only and the Company shall not be liable for any delay in delivery of the goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by a director of the Company in writing. The goods may be delivered by the Company in advance of the quoted delivery date upon giving reasonable notice to the Customer.

f)      The Customer can request that goods are returned up to a maximum of fourteen working days after their delivery. Goods can only be returned if the case(s) to be returned are in the same condition as when delivered and unopened. At the Company’s discretion, if goods are to be returned, the return is subject to a £30.00 plus VAT collection charge. The collection fee will be charged if a collection is attempted and the goods are not ready or unable to be collected.

 

3)     Prices

a)     Subject to sub-clause 3 (b) below, the price of the goods shall be the Company’s quoted price or when no price has been quoted (or a quoted price is no longer valid) the price listed in the Company’s relevant price list current at the date of invoice.

b)     The price of the goods shall be subject to alteration by the Company at any time before delivery for reasons including, but not limited to, alterations arising from any increase in the costs of the Company which is due to any factor beyond its control such as, without limitation, any foreign exchange fluctuation, alteration of duties, increase in the costs of labour, materials or other costs of manufacture or other overheads, any change in delivery, dates, quantities or specifications for any goods which is requested by the Customer or the failure of the Customer to give the Company adequate information or instructions.

c)     The price is exclusive of any applicable Value Added Tax, which the Customer shall be additionally liable to pay to the Company.

d)     Deliveries exceeding the Company’s minimum order delivery requirement from time to time are made free of charge to mainland U.K. addresses. For all other deliveries, the cost of carriage will be charged in addition to the price charged in accordance with these conditions.

 

4)     Payment

a)     Unless agreed otherwise, the Customer shall pay the price of the goods at the time of order notwithstanding that delivery may not have taken place and the property in the goods has not passed to the Customer. Time for payment of the price shall be of the essence of the contract.

b)     If credit terms are agreed and payment of the price or any part thereof is not made by the due date, the Company shall be entitled without notice:

i)      to charge interest both before and after any judgement on the outstanding amount at the rate of 2% per annum above the Barclays Bank plc Base Rate accruing daily.

ii)     appropriate any payment made by the Customer to such goods and/or services supplied under any contract between the Customer and the Company as the Company may think fit (notwithstanding any purported appropriation by the Customer); and 

iii)    to cancel or suspend delivery of any goods ordered by the Customer, which have not been delivered without incurring any liability to the Customers.

c)     The Customer shall have no right of set-off in respect of any claims it may make against the Company.

 

5)     Reservation of Title

a)     Notwithstanding delivery and the passing of risk, the property in all the goods delivered by the Company to the Customer shall remain vested in the Company until unconditional payment in full is received and cleared through the Company’s bank account not only for the goods but also for goods and/or services comprised in any other contracts between the Company and the Customer which have been delivered and/or performed but remain unpaid.

b)     Until payment due from the Customer under all contracts between the Customer and the Company has been so received in full:

i)      the Customer shall hold the goods upon trust for the Company.

ii)     the Customer shall at all times keep the goods comprehensively insured against normal perils and damage;

iii)    the Customer shall subrogate to the Company any rights it may or will have in respect of insurance monies recoverable from the goods;

iv)    the Customer shall hold the goods as bailee in a fiduciary capacity for the Company and it shall be the responsibility of the Customer to keep the goods in good condition at its own expense;

v)     the goods shall be held separately from any other assets and be identified as the property of the Company; and

vi)    the Customer shall permit any officer, employee, representative or agent of the Company to enter with or without vehicles onto the Customer’s premises or other site where the goods are located and to repossess the goods.

 

6)     Termination

a)     In the event of:

i)      entry by the Customer into a deed of arrangement;

ii)     the failure by the Customer to comply with any statutory demand served on it under the Insolvency Act 1986;

iii)    the making of voluntary arrangement between the Customer and its creditors under the Insolvency Act 1986;

iv)    the obtaining of any judgement against the Customer, or the levying of distress of execution on any premises owned or occupied by the Customer;

v)     the appointment of a receiver or an administrative receiver or administrator (whether by the court or out of court) in relation to the whole or any part of the Customers property.

vi)    The presentation of a petition for the winding up of the Customer or for the making of an Administrative Order; or 

vii)   The commission by the Customer of any breach of these conditions or any other term of the contract for the provision of goods or services,

the Company may forthwith without notice terminate the contract without liability to the Customer.

b)     Any such termination (howsoever occasioned) shall not affect any accrued rights or liabilities of the Company and in particular the Company’s right to be paid for goods delivered or services performed prior to such termination and to damages generally.

 

7)     Claims / Exclusions and limits on liability 

a)     Without prejudice to clause 8, the Customer shall have no claim for shortages or defects apparent on visual inspection of the goods unless:

i)      the Customer has inspected the goods in the presence of the Company’s delivery agent; and

ii)     the Company receives a written claim from the customer within three days of the date of delivery

b)     The Customer shall have no claim in respect of defects not apparent on visual inspection at the time of delivery unless a written claim is received by the Company within three days of the defect in the goods supplied first becoming apparent to the Customer and in any event no later than fourteen days after the date of delivery of the goods to the Customer.

c)     Subject to sub clauses 7(a) and (b) above, if any goods supplied to the Customer prove on inspection to be defective in material or manufacture the Company undertakes at its option to replace the same or to refund to the Customer the price of the goods and in no circumstances will liability exceed the cost of replacement or the price paid by the Customer for the goods.

d)     Whereas:

i)      the potential extent of the damage that might be caused or be alleged to be caused to the Customer is disproportionate to the amount that can reasonably be charged (and is charged) by the Company to the Customer;

ii)     the Company is concerned to keep down the cost of advice or recommendations given to the Customer and this must necessarily involve limiting the liability of the Company for any loss or damage caused to the Customer. For the reasons set out above any advice or recommendation given by the Company or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the goods (including recommendations and training on good food hygiene practice) whether confirmed in writing or otherwise is followed or acted upon entirely at the Customer’s own risk and accordingly subject to clause 7 (e) the Company shall not be liable for any such advice or recommendations.

e)     The Company shall accept liability for death or personal injury resulting from the negligence of the Company or its employees.

f)      The Company shall not be liable for any loss of profit (whether direct or consequential / indirect), nor any consequential or indirect loss suffered by the Customer whether this arises from a breach of a duty in contract or in tort or in any other way including loss arising from the Company’s negligence including without limitation loss of profit, loss of contract or damage to the property.

g)     Nothing in these conditions shall effect the statutory rights of any person dealing with the Company as a consumer.

h)     The Company reserves the right to cancel or vary any Contract in the event of its being unable for any reason to execute the whole or part of the order.

 

8)     Quantity Variations

A shortage or surplus not exceeding 10% in quantity of the order shall be deemed to be due execution of any such order and shall be allowed or charge for and paid pro rata.

 

9)     Intellectual Property

a)     The copyright and any other intellectual property rights in any drawing or other work susceptible of copy right protection produced by the Company for the Customer shall vest and remain vested in the Company until payment therefore has been received by the Company in full. The price of such drawings or other work shall be the Company’s quoted price which may be altered by the Company without notice to the Customer if not accepted within 28 days of the date of the quotation. The Company shall be entitled to increase such quoted price notwithstanding acceptance by giving notice to the Customer at any time in the event of any increase in the Company’s overheads prior to production. The provisions of clause 4 above shall apply mutatis mutandis to the payment of the price of the drawings or other work.

b)     Until payment due from the Customer in respect of any drawings or other work so produced has been received by the Company in full: -

i)      the Customer shall not without the prior written consent of a direct of the Company disclose or use or suffer others to disclose or use any of the drawings or other work or any extracts therefrom or any copies thereof;

ii)     the drawings and other work received by the Customer together with any copies thereof and materials derived therefrom shall be returned to the Company promptly on demand failing which the Customer shall permit or procure that any officer, employee, representative or agent of the Company to enter with or without vehicles onto the Customer’s premises or any other site where the drawings or other work are located and to repossess the same together with any copies thereof.

c)     in addition all other remedies that the Company may be entitled to as a matter of law, the Company shall be entitled to specific performance and any other form of equitable relief to enforce provisions of the clause 9 and the Customer acknowledges by commissioning drawings or other work that damages will not be an adequate remedy for any breach by the Customer of the clause.

 

10)   Indemnity

The Customer shall upon demand indemnify the Company against all loss, damage, injury, costs and expenses (including without limitation professional fees incurred) suffered by the Company to the extent that the same are caused or related to:-

a)     design specifications given to the Company by the Customer in respect of goods or drawings or other works which are to be produced by the Company;

b)     the improper incorporation, assembly, use, processing, storage or handling by the Customer of goods supplied by the Company.

 

11)   Specifications

Specifications, dimensions and other product details are stated in good faith and the Company will endeavour to ensure that the goods supplied to the Customer comply with such specifications, dimensions or other product details. However it may not be possible for the Company to control minor deviations from specifications, dimensions and other product details and therefore it reserves the right in such cases to supply goods of a substantially similar specification or dimension.

 

12)   Unenforceability

In the event that any condition or part thereof shall be in breach of or be unenforceable under any rule of law or legislation it shall be of no effect but all other conditions shall remain in full force and effect and shall be severable from such offending condition or part of it.

 

13)   Force majeure

The Company shall not be liable for any failure to deliver the goods or other failure to perform the contract arising from circumstances outside the Company’s control.

 

                                                                                          Bunzl UK Limited, t/a Packaging Environmental, Terms and Conditions of Purchase

Interpretation
Definitions:

Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 15.4.
Contract: the contract between the Customer and the Supplier for the sale and purchase of the Goods in accordance with these Conditions and an agreed supplier trading agreement, if applicable. In the event of inconsistency between these Conditions and the supplier trading agreement, the agreed terms in the supplier trading agreement shall prevail.
Customer: Tri-Star Packaging (a trading division of Bunzl UK Limited).
Customer Materials: has the meaning set out in clause 8 (Customer materials).
Delivery Date: the date specified in the Order, or, if none is specified, within 10 days of the date of the Order.
Delivery Location: the address for delivery of Goods as set out in the Order.
Goods: the goods (or any part of them) set out in the Order.
Mandatory Policies: the Customer’s business policies and codes attached at www.bunzl.com/sustainability/policies.aspx, and Customer’s supplier charter available at request, both as amended from time to time.
Order: the Customer’s order for the Goods, as set out in the Customer’s purchase order form document.
Specification: any specification for the Goods, including any related plans and drawings, that is agreed by the Customer and the Supplier.
Supplier: the person or firm from whom the Customer purchases the Goods.
 

Interpretation:

A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
A reference to a party includes its successors and permitted assigns.
A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.
Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
A reference to writing or written includes faxes and emails.
 

Basis of contract
1.                  These Conditions apply to the Contract to the exclusion of any other terms that the Supplier seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

2.                  The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions.

3.                  The Order shall be deemed to be accepted on the earlier of:

the Supplier issuing a written acceptance of the Order; and
the Supplier doing any act consistent with fulfilling the Order, at which point the Contract shall come into existence.
4.                  The Supplier waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Supplier that is inconsistent with these Conditions.

 

The goods
1.                  The Supplier shall ensure that the Goods shall:

correspond with their description and any applicable Specification (whether based on a full inspection or spot sampling check);
be of satisfactory quality (within the meaning of the Sale of Goods Act 1979, as amended) and fit for any purpose held out by the Supplier or made known to the Supplier by the Customer expressly or by implication, and in this respect the Customer relies on the Supplier’s skill and judgement;
where they are manufactured products, be free from defects in design, material and workmanship and remain so for 12 months after delivery; and
comply with all applicable statutory and regulatory requirements relating to the manufacture, labelling, packaging, storage, handling and delivery of the Goods, without limitation EN and medical devices regulatory standards.
2.                  The Supplier shall ensure that at all times it has and maintains all the licences, permissions, authorisations, consents and permits that it needs to carry out its obligations under the Contract.

3.                  The Customer may inspect and test the Goods at any time before delivery. The Supplier shall remain fully responsible for the Goods despite any such inspection or testing and any such inspection or testing shall not reduce or otherwise affect the Supplier’s obligations under the Contract.

4.                  If following such inspection or testing the Customer considers that the Goods do not conform or are unlikely to comply with the Supplier’s undertakings at clause 3.1, the Customer shall inform the Supplier and the Supplier shall immediately take such remedial action as is necessary to ensure compliance.

5.                  The Customer may conduct further inspections and tests after the Supplier has carried out its remedial actions.

 

Delivery
1.                  The Supplier shall ensure that:

the Goods are properly packed and secured in such manner as to enable them to reach their destination in good condition;
each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, the Order number (if any), the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
if the Supplier requires the Customer to return any packaging material to the Supplier, that fact is clearly stated on the delivery note. Any such packaging material shall be returned to the Supplier at the cost of the Supplier.
2.                  The Supplier shall deliver the Goods:

on the Delivery Date;
at the Delivery Location; and
during the Customer’s normal business hours, or as instructed by the Customer.
3.                  Delivery of the Goods shall be completed on the completion of unloading the Goods at the Delivery Location.

4.                  If the Supplier:

delivers less than 95% of the quantity of Goods ordered or in the event the Goods are bespoke less than 90% of the quantity of bespoke Goods ordered, the Customer may reject the Goods; or
delivers more than 105% of the quantity of Goods ordered or in the event the Goods are bespoke less than 110% of the quantity of bespoke Goods ordered, the Customer may at its discretion reject the Goods or the excess Goods and any rejected Goods shall be returnable at the Supplier’s risk and expense. If the Supplier delivers more or less than the quantity of Goods ordered, and the Customer accepts the delivery, a pro rata adjustment shall be made to the invoice for the Goods.
5.                  The Supplier shall not deliver the Goods in instalments without the Customer’s prior written consent. Where it is agreed that the Goods are to be delivered by instalments, they may be invoiced and paid for separately. However, failure by the Supplier to deliver any one instalment on time or at all, or any defect in an instalment shall entitle the Customer to the remedies set out in clause 5.

 

Customer remedies
1.                  If the Goods are not delivered on the Delivery Date, or do not comply with the undertakings set out in clause 3.1, then, without limiting any of its other rights or remedies, and whether or not it has accepted the Goods, the Customer may exercise any one or more of the following rights and remedies:

to terminate the Contract;
to reject the Goods (in whole or in part) and return them to the Supplier at the Supplier’s own risk and expense;
to require the Supplier to repair or replace the rejected Goods, or to provide a full refund of the price of the rejected Goods [(if paid)];
to refuse to accept any subsequent delivery of the Goods which the Supplier attempts to make;
to recover from the Supplier any costs incurred by the Customer in obtaining substitute goods from a third party; and
to claim damages for any other costs, loss or expenses incurred by the Customer which are in any way attributable to the Supplier’s failure to carry out its obligations under the Contract.
2.                  If the Goods are not delivered on the Delivery Date the Customer may, at its option, claim or deduct by way of liquidated damages 10% of the price of the Goods for each week’s delay in delivery until the earlier of delivery or termination or abandonment of the Contract by the Customer, up to a maximum of 100% of the total price of the Goods. If the Customer exercises its rights under this clause 5.2, it shall not be entitled to any of the remedies set out in clause 5.1 in respect of the Goods’ late delivery (but such remedies shall be available in respect of the Goods’ condition).

3.                  These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

4.                  The Customer’s rights and remedies under these Conditions are in addition to its rights and remedies implied by statute and common law.

 

Title and risk
1.                  Title and risk in the Goods shall pass to the Customer on completion of delivery.

 

Price and payment
1.                  The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier’s published price list in force as at the date the Contract came into effect.

2.                  The price of the Goods:

excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and
includes the costs of packaging, insurance and carriage of the Goods
3.                  No extra charges shall be effective unless agreed in writing with the Customer.

4.                  The Supplier may invoice the Customer for price of the Goods plus VAT at the prevailing rate (if applicable) on or at any time after the completion of delivery. The Supplier shall ensure that the invoice includes the date of the Order, the invoice number, the Customer’s order number, the Supplier’s VAT registration number and any supporting documents that the Customer may reasonably require.

5.                  The Customer shall pay correctly rendered invoices within the Customer standard payment terms of 63 days after the end of the calendar month from the date of invoice (or agreed terms if different to standard). Payment shall be made to the bank account nominated in writing by the Supplier.

6.                  The Customer may at any time, without limiting any of its other rights or remedies, set off any liability of the Supplier to the Customer against any liability of the Customer to the Supplier.

7.                  The Customer may at any time set off any liability of the Supplier to the Customer against any liability of the Customer to the Supplier, whether either liability is present or future, liquidated or unliquidated, and whether or not either liability arises under this agreement. If the liabilities to be set off are expressed in different currencies, the Customer may convert either liability at a market rate of exchange for the purpose of set-off. Any exercise by the Customer of its rights under this clause shall not limit or affect any other rights or remedies available to it under this agreement or otherwise.

 

Customer materials
1.                  The Supplier acknowledges that all materials, equipment and tools, drawings, Specifications, and data supplied by the Customer to the Supplier (Customer Materials) and all rights in the Customer Materials are and shall remain the exclusive property of the Customer. The Supplier shall keep the Customer Materials in safe custody at its own risk, maintain them in good condition until returned to the Customer and not dispose or use the same other than in accordance with the Customer’s written instructions or authorisation.

 

Indemnity
1.                  The Supplier shall keep the Customer indemnified against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by the Customer as a result of or in connection with:

any claim made against the Customer for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the manufacture, supply or use of the Goods, to the extent that the claim is attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors;
any claim made against the Customer by a third party for death, personal injury or damage to property arising out of or in connection with defects in Goods, to the extent that the defects in the Goods are attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors; and
any claim made against the Customer by a third party arising out of or in connection with the supply of the Goods, to the extent that such claim arises out of the breach, negligent performance or failure or delay in performance of the Contract by the Supplier, its employees, agents or subcontractors.
2.                  This clause 9 shall survive the termination of the Contract.

 

Insurance
1.                  During the term of the Contract and for a period of six years thereafter, the Supplier shall maintain in force, with a reputable insurance company, professional indemnity insurance, product liability insurance and public liability insurance to cover the liabilities that may arise under or in connection with the Contract, and shall, on the Customer’s request, produce both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.

 

Confidentiality
1.                  Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 11.2.

2.                  Each party may disclose the other party’s confidential information:

to its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under the Contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 11; and
as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
3.                  Neither party shall use the other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.

 

Compliance with relevant laws and policies
1.                  In performing its obligations under the Contract, the Supplier shall:

comply with all applicable laws, statutes, regulations and codes from time to time in force; and
comply with the Mandatory Policies.
2.                  The Customer may immediately terminate the Contract for any breach of clause 12.

 

Termination
1.                  The Customer may terminate the Contract in whole or in part at any time before delivery with immediate effect by giving the Supplier written notice, whereupon the Supplier shall discontinue all work on the Contract. The Customer shall pay the Supplier fair and reasonable compensation for any work in progress on the Goods at the time of termination, but such compensation shall not include loss of anticipated profits or any consequential loss.

2.                  Without limiting its other rights or remedies, the Customer may terminate the Contract with immediate effect by giving written notice to the Supplier if:

the Supplier commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;
the Supplier takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
the Supplier takes any step or action in connection with the Supplier being made bankrupt, entering any composition or arrangement with its creditors, having a receiver appointed to any of its assets, or ceasing to carry on business or if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;
the Supplier suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
the Supplier’s financial position deteriorates to such an extent that in the Customer’s opinion the Supplier’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.
3.                  On termination of the Contract, the Supplier shall immediately return all Customer Materials. If the Supplier fails to do so, then the Customer may enter the Supplier’s premises and take possession of Until they have been returned or delivered, the Supplier shall be solely responsible for their safe keeping and will not use them for any purpose not connected with the Contract.

4.                  Termination or expiry of the Contract, however arising, shall not affect any of the parties’ rights and remedies that have accrued as at termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.

5.                  Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.

 

Force majeure
1.                  Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control. For the avoidance of doubt, Covid-19 is not force majeure for the purposes of this Contract and is not a reason for lack of performance. In such circumstances the affected party shall be entitled to a reasonable extension of the time for performing such obligations. If the period of delay or non- performance continues for 8 weeks, the party not affected may terminate the Contract by giving 14 days’ written notice to the affected party.

 

General
1.                  Assignment and other dealings

The Customer may at any time assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract; and
The Supplier may not assign, transfer, mortgage, charge, delegate, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Customer.
2.                  Subcontracting. The Supplier may not subcontract any or all of its rights or obligations under the Contract without the prior written consent of the Customer. If the Customer consents to any subcontracting by the Supplier, the Supplier shall remain responsible for all acts and omissions of its subcontractors as if they were its own.

3.                  Entire agreement. The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

4.                  Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the Customer.

5.                  Waiver. Except as set out in clause 2.4, no failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

6.                  Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement. If any provision of the Contract is deemed deleted under this clause 15.6 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.

7.                  Notices.

Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be:
delivered by hand or by pre- paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
sent by fax to its main fax number or sent by email to the address used in correspondence.
Any notice or communication shall be deemed to have been received:
if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; or
if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; or
if sent by fax or email, at the time of transmission, or, if this time falls outside business hours in the place of receipt, one Business Day after transmission.
This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute.
8.                  Third party rights.

Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
9.                  Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

10.              Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.